Association management in South Florida, with an assistant that never closes.

MAIA — your 24/7 Association Management Assistant

Financials, Work Orders, Frequently Asked Questions, and Team Management — at your service.

• Answers residents, owners and board members by phone, text and WhatsApp, at any hour — voice in English, Spanish and Portuguese; text and WhatsApp in seven languages — and remembers each person’s language.
• Knows who is writing and answers about their own unit and association.
• Gives board members finance answers on request: bank balances, recent invoices, delinquencies.
• Sends the board one email a day with what needs its attention.
• Runs tenant and buyer applications from start to finish, with background checks, electronic signatures and board review.
• Tracks insurance, vendor certificates and licenses, and asks vendors for what is missing before it expires.
• Follows work orders from estimate to board approval, with photos on file.
• Answers from the association’s own documents, citing the section and page; the board approves each answer.
• Reads invoices that arrive by email, checks for duplicates and suggests the accounting codes; a person approves each one.
• Keeps the budget and election calendar and prepares the legal notices; a person checks every notice.
• Includes the association website: a public site and a logged-in site for residents, with MAIA inside.